RETURNS & EXCHANGES

RETURN POLICY:
When not satisfied with your purchase you may return your order for a complete refund within thirty (30) days from the date of purchase. 

Returned items must be in resaleable condition: unworn, unused, unwashed, in the original packaging with all original tags attached, with the Return Authorization number marked on the parcel.

Defective items will either be replaced, repaired, or refunded following evaluation from Customer Service. 

PROCEDURE:

1. Place the return form included with your original shipment in a box along with the products being returned. 
2. Attach the included return label to the box.
3. Please visit www.purolator.com or www.canadapost.ca to find the nearest drop off location based on the return label provided. 

Please send an email to online@fallenfootwear.ca letting us know the order is being returned so we can check for its arrival or if you are missing the provided return label.